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User support

With the aim of improving every day and offering the best service, the Barcelona Metropolitan Area puts at passengers’ disposal different tools with which they can know the state of the service and/or communicate with the AMB for any question, request or complaint about the services offered by this administration.

  • Service notices Find out about the service changes affecting your lines, now or in the near future, so that you can travel without difficulties.

    Serveis especials PMRS - Barcelona Learn how to ask for special transport services for people with reduced mobility in Barcelona.

    Contact If you have any complaint, question or suggestion about any aspect of our administration or our transport systems, please contact us through our mailbox.

    Lost properties If you have lost some personal object in our public transports, find out here how you can locate and retrieve them.

    FAQs Access the most common queries done by our users.

    Empreses operadores The AMB provides its public transport services by means of different public and private transport companies operating under administrative concession